Shipping policy
Processing Time:
Orders are processed within 3–5 business days unless otherwise stated.
Shipping:
Once your order ships, you will receive a confirmation email with tracking information. Shipping times vary by carrier and destination and are not guaranteed.
Local Delivery:
Local delivery is available within a limited radius for eligible addresses. Local delivery orders are delivered within 3–5 business days after the order is placed. You will receive a notification when your order is out for delivery.
Lost or Delayed Packages:
Once a package leaves our hands, it is in the care of the postal carrier. If your order is delayed, please contact the carrier directly using your tracking number. If a package is marked as delivered but not received, email us at thefreckledacres@gmail.com and we will do our best to assist.
Wrong Address Disclaimer:
Please double-check your shipping address before completing your order. We are not responsible for packages sent to an incorrect address provided by the customer.